Getting Started with WhatsApp
01.
Setup FACEBOOK PAGE with proper business details and Website
02.
Setup Meta BUSINESS MANAGER and verify the business entity with details
03.
click the connect whatsapp button in liveair login and add number
04.
add the templates in whatsapp manager inside fb business manager
05.
purchase credits from liveair and start sending the whatsapp messages
META Guidelines
WhatsApp Business API (Platform) is designed for larger organisations and offers more advanced capabilities than the WhatsApp Business app, which is for small businesses. The guidelines are designed and updated time to time by facebook / meta and is updated in their portal. which is publicly accessible, all business entities using whatsapp business api platform should abide by these guidelines
CONVERSATIONAL
COMMERCE
Conversational Commerce in WhatsApp
Transform Customer Conversations into Sales with - WhatsApp Commerce
Whatsapp Message TYPES - CATEGORIES
Marketing
Enables you to achieve a wide range of goals, from generating awareness to driving sales and retargeting customers. Examples include new product, service, or feature announcements, targeted promotions/offers, and cart abandonment reminders.
utility
Enables you to follow-up on user actions or requests. Examples include opt-in confirmation, order/delivery management (e.g., delivery update); account updates or alerts (for example., payment reminder); or feedback surveys.
Authentication
Enables you authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Service
Enables you to resolve customer inquiries. Service conversations can be opened with any type of message other than a template message.