Privacy Policy

Effective Date: JANUARY 1, 2023

Techto Networks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide while using our services, including Bulk SMS, WhatsApp,Google RCS, and DLT ASSISTANCE.

1. Information We Collect
We collect various types of personal and non-personal information to provide our services, such as:
-Personal Information: Name, email address, contact number, business information.
-Transactional Data: Message logs, communication preferences, consent records.
- Cookies: Tracking data for optimizing user experience.

2. How We Use Your Information
The information we collect is used to:
- Provide and improve our Bulk SMS, WhatsApp,Google RCS , and DLT services.
- Ensure regulatory compliance with TRAI and other telecom regulations.
- Process orders, manage accounts, and provide customer support.
- Communicate relevant updates, offers, and technical notices.

3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
-Telecom service providers (TSP) to ensure service delivery and compliance.
-Regulatory authorities for compliance with government regulations like TRAI.
-Third-party service providers for technical support and data analytics, bound by confidentiality agreements.

4. Cookies
We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage cookie settings via your browser.

5. Data Security
We implement industry-standard security measures, including encryption and firewalls, to protect your data from unauthorized access, disclosure, or alteration.

6. User Rights
You have the right to:
- Access and update your personal information.
- Opt-out of marketing communications.
- Request the deletion of your personal data.

7. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy, or a maximum of 3 months, or as required by law.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated.

Email: techtonetworks@gmail.com
Phone: 00919746091023
Address: techto networks, greenpark villas, peyad, thiruvanathapuram, kerala , india