To get access to the WhatsApp Business API, follow these steps:
At Techto Networks, we make it easier to get access to the WhatsApp Business API so you can reach customers more effectively. Here's how you start.
1. Assess Business Eligibility
Best suited for medium to large enterprises, the WhatsApp Business API can access thousands of customers.
Ensure that your business complies with WhatsApp's policy, particularly on opt-in consent with customers on communication
2. Engage with Techto Networks
WhatsApp does not give direct access to API. Businesses need to engage with a licensed WhatsApp Business Solution Provider, in this case, Techto Networks.
Techto Networks gives such smooth integration of API together with a package of value-added services that includes message automation, routing, analytics, and support.
3. Request for API Access via Techto Networks
Connect to Techto Networks and request to start with the use of the WhatsApp Business API. The application normally encompasses:
Business Name and Contact Information.
Website URL.
A description of your purpose in using the API-for example, customer support or alerts.
We will help you in this process, and this way, the submission will be smooth and easy for you as well.
4. Verify Your Facebook Business Account
WhatsApp is a Meta Company product (formerly Facebook), so your business should have a verified Facebook Business Manager account.
Techto Networks would assist you in verifying your Facebook Business Manager account by:
Telling you how to submit documents such as Business License or Address Proof.
Aiding in fulfilling the business verification process, which is required before accessing the API.
5. Sign Up with WhatsApp Business Account using Techto Networks
After the successful verification of your Facebook account, Techto Networks will be able to allow you to create your WhatsApp Business Account as well. The following details are to be gathered from your end:
The name of your business, which you will communicate with clients.
The type of your business is indicated by the category of your business.
6. Register Your Business Phone Number
With Techto Networks, you register the mobile number that you will use for sending messages through WhatsApp API.
Ensure the number is not already allotted to a WhatsApp account.
Techto Networks will help you to verify the phone number by text or voice call, in case of ownership confirmation.
WhatsApp encourages pre-approval for messages that are being sent proactively or notifications that have associated message templates.
You can send your templates for pre-approval with Techto Networks as it will comprise:
Payment reminders.
Delivery updates.
Order confirmations.
Template Approval time can be as short as some hours or as long as a few days. Techto Networks ensure templates conform to standard expectations of WhatsApp and that bodes well for the approvals.
8. Create API Integration
Once the account is set up, API integration is facilitated by Techto with the client's existing business systems.
We provide you with a complete guide on connecting the API to your CRM, customer service software, and all other applications in your business.
Techto Networks will see to it that integration is comprehensive so that you can immediately communicate when you need to automate responses or manage customer inquiries.
9. Compliance with the Policies of WhatsApp
Compliance is key. Techto Networks will help you understand the Business and Commerce Policies of WhatsApp so that the business complies with the opt-in requirement.
You will have to specifically collect permission from the customer before sending any messages and customers will also be entitled to opt-out anytime
10. Techto Networks Monitoring and Scaling
As soon as your WhatsApp API goes live, you have access to tool through Techto Networks; monitor performance including measuring delivery rates for messages, read receipts, and customer responses
Our dashboard analytics enable you to understand the level of engagement, which allows your business to scale communications in an effective and efficient manner.
Techto Networks will keep constant support to stay with you during all the growth of your business.
Key Take Away from Techto Networks:
Price: Charges by WhatsApp depending on the conversation and is different in various regions. Techto Networks is highly transparent about costing. You get flexible plans according to your needs.
Type of Message: Supports the following two message types: session messages for responding to queries put by customers, and template messages for proactive notifications.
You can streamline your WhatsApp API onboarding with Techto Networks and leverage the power of the platform in contacting customers in real time. We take care of all the technicalities so that you can engage with your customers.
This version features Techto Networks as the partner for integration by walking the reader through the process of the entire setup in detail with support and expertise.
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