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CONSENT-TEMPLATE HEADER

CONCENT IN DLT- OVERVIEW

  • Explicit Consent: Imagine you ask someone, "Can I send you messages about my toys?" They say, "Yes!" and you write it down. This is called explicit consent. An example would be if someone enters their email on a website to get newsletters.

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  • Inferred Consent: Now imagine someone buys a toy from you, and without asking, you send them a message about their toy. You didn’t ask first, but it’s okay because they bought the toy. This is inferred consent.

How Consent Works IN DLT

  • If You Give Consent: If you say yes to a company (like a grocery store), they can send you messages even if you told others you don’t want messages from them.

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  • If You Don’t Give Consent: You won’t get certain messages unless the company is allowed to send them without asking, like if you did business with them before.

Types of Messages AND consent

  • Service (Explicit Consent) and Promotional Messages: These depend on whether you’ve given permission or not. You can choose to say yes or no.

  • Service (Inferred Consent) and Transactional Messages: These are messages you get because of something you did, like buying something or checking your bank balance. You can’t block these even if you want to.

What About Government Messages?

  • Government Entities: They don’t need to ask for permission to send important messages, like those about public safety.

  • Government Companies (e.g., banks): These still need your permission before sending you any marketing messages.

Giving Permission (Consent):

  • Consent for Promotional & Service Messages: This means you’re giving the company permission to send you information about their products or services.

  • No Consent Needed for Transactional and Inferred Messages: These messages can be sent without your permission, like when you make a bank transaction.

Digital Permission (via OTP), consent validity and how ?

  • ​OTP (One-Time Password): Just like a secret code, companies must make sure you agree by sending a code to your phone or email, and you have to enter it to confirm.​

  • Consent Lasts 12 Months: After you say yes, it’s good for one year.

  • Migrated Consent: If you gave permission before the new rules, your consent is still valid for 6 months, but after that, you need to renew it.

  • Companies can ask for permission using:

SMS: Text messages.

Web: Online.

Mobile App: Apps on your phone.

Managing Consent Templates (Companies):

  • Templates: These are like the messages companies use to ask for permission.

  • Registering a Template: Companies must create a message template and get it approved before they start asking for consent. This process takes up to 72 hours.

  • De-registering a Template: If the company doesn’t need the template anymore, they can delete it from their system.

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