BULK SMS CAMPAIGN

1. How do I copy-paste numbers into the SMS portal?

Answer: It's simple! Open your Excel, CSV, or Notepad file where your contacts are stored. Select the column or list of phone numbers you want to use, right-click to copy, and then paste the numbers directly into the designated field in our SMS portal. There’s no need to worry about formatting; our system will automatically recognize and organize the numbers for you.

2. What file formats can I upload for my SMS campaign?

Answer: Our SMS portal supports multiple file formats, making it convenient for you to upload your contact list. You can upload files in Excel (.xls, .xlsx), CSV (.csv), or even plain text files (.txt). Once uploaded, our system will scan and extract the phone numbers, ready for you to start your SMS campaign.

3. Is there a limit to the number of contacts I can upload?

Answer: There is no strict limit on the number of contacts you can upload at one time. Our platform is designed to handle both small and large-scale campaigns efficiently. However, the number of messages you can send may depend on your chosen pricing plan, so be sure to select a plan that suits your needs.

4. Can I schedule my SMS blast?

Answer: Absolutely! After you have set up your message and uploaded your contacts, you can choose to send the SMS immediately or schedule it for a specific date and time. This is perfect for planning campaigns ahead of time or targeting your audience at the most optimal moments.

5. How do I track the performance of my SMS campaign?

Answer: Our SMS portal provides real-time tracking and analytics. After sending your SMS blast, you can monitor key metrics such as delivery rates, open rates, and response rates directly from your dashboard. This helps you assess the effectiveness of your campaign and make data-driven decisions for future messaging.

6. What is the difference between using the copy-paste feature and the file upload option?

Answer: The copy-paste feature is ideal for quickly sending messages to a small list of contacts. It’s fast and straightforward, allowing you to paste numbers directly into the portal. On the other hand, the file upload option is perfect for larger campaigns where you have an extensive list of contacts stored in an Excel, CSV, or Notepad file. Uploading a file also reduces the risk of errors when dealing with large datasets.

7. Can I personalize each SMS in a bulk campaign?

Answer: Yes, personalization is one of the key features of our bulk SMS service. You can create dynamic fields in your Excel or CSV file, such as names or specific details, which our system will use to personalize each message. This makes your communication more relevant and engaging for each recipient.

8. Is my data secure when using your SMS portal?

Answer: We take data security very seriously. All your uploaded files and contact information are stored securely using encryption. We adhere to strict privacy policies and industry standards to ensure that your data is protected at all times.

9. What happens if there’s an error in my Excel or CSV file?

Answer: If there is an error in your uploaded file, such as a missing phone number or incorrectly formatted data, our system will detect it and notify you. You will be given the option to review and correct the errors before proceeding with the SMS campaign, ensuring that your messages reach the intended recipients.

10. Can I receive SMS responses from my campaign?

Answer: Yes, our platform supports two-way messaging, allowing you to receive responses from your recipients. You can manage incoming messages directly from the SMS portal, enabling you to engage with your audience and follow up on conversations.

11. What is the "bomb SMS" feature, and how does it work?

Answer: "Bomb SMS" refers to the ability to send a large number of messages in a very short period. This feature is ideal for urgent notifications or time-sensitive campaigns. Using this feature, you can quickly reach your entire contact list with just a few clicks.

12. How does the SMS blast differ from regular bulk SMS?

Answer: An SMS blast is a type of bulk SMS campaign where you send a single message to a large group of recipients at once. It's ideal for announcements, promotions, or any communication that needs to reach a broad audience quickly. Regular bulk SMS allows for more flexibility, including scheduling, personalization, and segmenting your contact list.

13. Can I use this service to receive SMS online?

Answer: Yes, our platform allows you to receive SMS online. This is particularly useful for two-way communication where you need to gather responses, feedback, or confirmations from your audience. You can view and manage all received messages through your account dashboard.

14. How can I get started with my first SMS campaign?

Answer: Getting started is easy. Simply sign up or log into your account, choose the bulk SMS option, and either copy-paste your numbers or upload your contact file. Then, compose your message and send it immediately or schedule it for later. Our platform guides you through each step, making the process seamless and efficient.